Enterprise Technology Solutions
Engineering Technology.Enabling Growth.
Enterprise technology services, specialized engineering, and flexible delivery models connecting Jordanian expertise with organizations across the GCC.
Working hours aligned
- JordanUTC+3
- Saudi ArabiaUTC+3
- QatarUTC+3
- KuwaitUTC+3
- BahrainUTC+3
- United Arab EmiratesUTC+4
- OmanUTC+4
Platforms and technologies we work with
- AWS
- Microsoft Azure
- Google Cloud
- SAP S/4HANA
- SAP ECC
- Microsoft Dynamics 365
- Oracle Fusion
- Oracle E-Business Suite
- Infrastructure as code
- CI/CD pipelines
- Large language models
- Data pipelines
Who we are
Your technology partner, engineered in Jordan.
HERMON is a Jordan-based enterprise technology company. We deliver infrastructure, cloud, software, data, security and ERP services to organizations in Jordan and across the Gulf.
We act as the integrator. Our own teams and qualified delivery partners do the work, and HERMON owns the result. You get one contract, one governance model and one point of escalation.
- Headquarters
- Jordan
- Client markets
- Jordan and the six GCC states
- Service domains
- Seven, under one delivery governance
Our enterprise technology capabilities
Seven service domains. One delivery model.
Each domain is a full service line with its own specialists. Most programmes combine several, and HERMON governs them as one engagement.
- INFIT Infrastructure & Managed ServicesAdministration, monitoring, service desk and recovery for the infrastructure your business runs on.Infrastructure administrationNetwork operationsRemote monitoringBackup and recoveryExplore Infrastructure & Managed IT
- CLDCloud & DevOpsCloud assessment, migration, operations, FinOps and delivery automation across the major public clouds.Cloud assessmentMigration and modernizationExplore Cloud & DevOps
- SWESoftware EngineeringEnterprise applications, integrations, modernization and quality engineering, supported after go-live.Enterprise web applicationsCustom softwareExplore Software Engineering
- AIDAI, Data & AutomationUse-case discovery, generative AI, enterprise agents, workflow automation, data engineering and analytics.AI strategy and use-case discoveryGenerative AI solutionsExplore AI, Data & Automation
- SECCybersecurityAssessments, IT/OT advisory, vulnerability management, security architecture, risk and compliance.Cybersecurity assessmentsIT/OT security advisoryExplore Cybersecurity
- ERPERP & Enterprise ApplicationsSAP, Microsoft Dynamics and Oracle services, ERP integration and migration, application support.SAP servicesMicrosoft DynamicsExplore ERP & Enterprise Applications
- ITOIT Outsourcing & Staff AugmentationDedicated remote teams, nearshore and offshore delivery, technical staffing and managed delivery teams.Dedicated remote engineering teamsNearshore deliveryOffshore deliveryTechnical staffingExplore IT Outsourcing & Staffing
Why HERMON
Built for the way enterprises buy and run technology.
One partner, end to end
You contract one company that owns delivery, including any work our qualified partners perform.
Jordan-based engineering in GCC working hours
Our teams work in UTC+3, the same time as Saudi Arabia, Qatar, Kuwait and Bahrain and one hour behind the UAE and Oman. They work in Arabic and English.
Governance from day one
Service levels, a named delivery lead, regular reporting and a clear escalation path, agreed before work starts.
Engagement that fits the work
From one specialist to a fully managed service, every engagement runs under the same governance.
Our Jordan-based delivery model
Delivered from Jordan. Governed as one service.
Remote engineering and operations run from our delivery base in Jordan. When your sites need hands-on work, we arrange qualified local partners or scheduled visits and coordinate them on the same ticket.
Remote engineering delivery
Engineering, operations and service desk delivered from Jordan.
Qualified site-support partners
Vetted local partners for on-site work, when the engagement requires it.
Central delivery governance
Service levels, reporting, security and quality managed centrally.
One point of contact
HERMON is your one contract and your one point of escalation.
Industries we support
Capabilities shaped around sector realities.
Each sector has its own regulation, risks and operating rhythm. We bring our service domains to the problems each one actually faces.
- Banking and financial servicesRegulatory and cybersecurity compliance · Always-available customer channels · Data residency and privacy · Core and channel integrationBanks, insurers and payment providers balance digital channels and strict regulation, so they need change that is fast and fully auditable.Out-of-hours infrastructure operations. Monitoring and on-call cover for branch, data center and cloud infrastructure.Controls mapping and audit preparation. Map controls to applicable central bank and national cybersecurity frameworks.Integration of digital channels. Managed APIs between digital channels, core banking and partner systems.
- Energy and utilitiesOT security and segmentation · Remote-site support
- ManufacturingERP and production-system integration · Plant network security
- HealthcarePatient data protection · System availability
- Retail and distributionStore and warehouse IT support · Omnichannel integration
- Transportation and logisticsPartner and customs integration · Tracking and visibility
- Government and public sectorData residency and sovereignty · Cybersecurity compliance
How we engage
From first conversation to running service.
- Step 1:
Conversation
We learn your objectives, constraints and timelines, and we tell you plainly whether we are a good fit.
- Step 2:
Assessment and proposal
We scope the work, recommend an engagement model, and propose a team, governance and commercials.
- Step 3:
Mobilize
We onboard the team, agree service levels and reporting, and set up access and security controls.
- Step 4:
Deliver
We do the work with a named delivery lead and regular reporting against what we agreed.
- Step 5:
Review and evolve
We review performance with you regularly and adjust scope, team or model as your needs change.
Example delivery scenarios
How an engagement could look.
These examples show how HERMON would approach typical requests. They are illustrations, not client case studies.
- Situation
- An in-house IT team covers business hours only. Overnight alerts wait until morning, and branch hardware issues depend on whoever is available.
- Approach
- HERMON takes on remote monitoring and on-call response from Jordan, adds vulnerability scanning, and arranges a qualified local partner for branch hardware visits, all tracked in one service desk.
- Intended outcome
- Every incident has an owner at any hour, branch visits are coordinated on the same ticket, and the bank receives one monthly service report.
Illustrative scenarios describe how HERMON would approach a request. They are not completed client projects.
References
Serving the region, at national level.
HERMON serves organizations across the region. Our references include assessments and technology work delivered at national level.
Across the region
We work with organizations in Jordan and the wider region, from our delivery base in Jordan.
National-level assessments
We have carried out technology assessments at national level, with clear findings and recommendations.
National-level delivery
We have delivered technology work at national level, under the same governance we bring to every engagement.
Request a consultation
Tell us what you need to build, run or fix.
Share a short description of your requirements. A member of our team will review it and reply by email to arrange a conversation.